24/7 monitoring
Servers, networks, and applications watched around the clock. Alerts triaged in real time across NZ time zones, so problems get caught while they're small.
Managed IT and security for New Zealand, without the London- or Sydney-sized bill.
Monitoring, maintenance, help desk, cloud, and security support for NZ small businesses, delivered remote-first to suit our geography, priced in NZD ex GST.
Evidence Make IT predictable
One owner for the security your customers already assume.
New Zealand customers increasingly expect the businesses they buy from to keep their data safe. We take over that load, monitoring, maintenance, help desk, so your team can focus on the business instead of recurring alerts.
View case studies →New Zealand businesses sit under the Privacy Act 2020, which means if there is a notifiable breach, the clock starts on notifying the Privacy Commissioner and the people affected. That is pressure many small teams have never been set up to carry, and it changes what managed IT is for: not just keeping the lights on, but keeping the data handling defensible.
We take the routine load off. Monitoring runs continuously, maintenance happens on a clear cadence, patched and tested systems sit behind your obligations, and recurring issues get investigated instead of patched over. You get one owner and a clear view of what is happening.
- Monitored, patched systems that back up your Privacy Act obligations
- We fix the cause, not just the alert
- Fixed monthly price in NZD, nothing billed per incident
01 What's included
Everything your NZ infrastructure needs
Proactive maintenance
Patches, updates, and health checks on a regular cadence, done before they become outages, not after.
Help desk support
A single place your team can reach for help. Tickets triaged, tracked, and resolved with clear updates along the way.
Network management
Firewalls, VPNs, switches, and Wi-Fi designed, secured, and maintained, on-prem and hybrid.
Security support
Penetration testing, audits, and monitoring so your security posture holds up when customers and insurers start asking.
Privacy Act readiness
Monitored systems, tested backups, and clear evidence of controls, so you have something solid behind your side of a Privacy Act 2020 notification.
02 The difference
The difference is what happens after something breaks.
Alerted before things fail
Not reactive when you call. Proactive monitoring with someone owning every alert, 24/7, so issues surface while they're small.
Transparent, fixed NZD pricing
No billing by the incident. Fixed scope after a free review, so you can budget without surprises and without the London- or Sydney-sized add-ons.
Fixes the cause, verifies the fix
We don't restart the server and call it fixed. Root cause is found, resolved, and verified, so the same incident doesn't resurface.
Built around your team's size
NZ small businesses shouldn't build an enterprise IT department on their own. We back up your team and handle the load, whatever its size.
03 Straight answers
Frequently asked questions
How much does managed IT cost in New Zealand?
Small-business managed IT in New Zealand is commonly quoted at between NZD 80 and NZD 190 per user per month ex GST, with entry-level support and security at the lower end and fully managed plans with on-site and executive services at the higher end. Server and network monitoring are often additional, and licensing is billed separately. We scope your actual infrastructure and give a fixed monthly number, so you know the total up front.
What does the Privacy Act 2020 mean for my IT setup?
Under the Privacy Act 2020, if your business has a notifiable privacy breach, you must notify the Office of the Privacy Commissioner and affected people as soon as practical. Being on a managed service means breaches are detected fast and there are patched, tested systems behind the notification, which is what the Commissioner looks for in the assessment.
Do you provide penetration testing and security audits in NZ?
Yes. Penetration testing of your applications, APIs, and infrastructure, plus security audits, with every finding explained and fixable. More and more NZ businesses need this when serving international customers or handling personal data that falls under the Privacy Act.
How do you handle after-hours support and slow days?
Alert triage is real-time, 24/7, critical issues are worked on within minutes, and non-urgent requests are queued transparently, so you always know where things stand even on quiet days.
Tired of patching over the same problems?
We'll review your setup, show you what's at risk, and tell you exactly what managed IT should include for your kind of business.