24/7 monitoring
Servers, networks, and applications watched around the clock. Alerts are triaged in real time, so problems get caught while they're small.
Managed IT for Australian businesses, aligned to the Essential Eight.
Monitoring, maintenance, help desk, and cloud across your infrastructure, delivered remote-first to suit Australian geography, with a fixed monthly price billed ex GST.
Evidence Make IT predictable
One owner for the work nobody has time to own.
We take over the routine load, monitoring, maintenance, help desk, so your internal team or external providers do the work that actually needs a human decision.
View case studies →Australian small businesses usually buy managed IT per user per month, and that number only means something when you know what is inside it. The cheapest seat quote is often the least included, and the gap usually shows up as add-ons: Microsoft 365 licensing, backups, and security controls billed separately after the contract is signed.
We quote a single monthly number after scoping your infrastructure, and the security baseline is in the package, not behind it. The work follows the Australian Cyber Security Centre's Essential Eight guidance, monitoring runs continuously, and recurring issues get investigated instead of patched over.
- Essential Eight baseline in the standard package
- No add-on licensing surprise on the invoice
- Fixed monthly price ex GST, nothing billed per incident
01 What's included
Everything your infrastructure needs
Proactive maintenance
Patches, updates, and health checks on a regular cadence, done before they become outages, not after.
Help desk support
A single place your team can reach for help. Tickets triaged, tracked, and resolved with clear updates along the way.
Network management
Firewalls, VPNs, switches, and Wi-Fi designed, secured, and maintained, on-prem and hybrid.
Essential Eight baseline
Multifactor authentication, patching, application control, and restricted admin privileges maintained as a continuous baseline following ACSC guidance. Shows up as progress your cyber insurer wants to see.
Cloud services
Architecture, migration, and cost management across AWS, Azure, and Google Cloud, including Microsoft 365. Region-aware hosting for Australian data residency, with DNS, SSL, email, and backups included.
02 The difference
Most managed IT keeps the lights on. We fix the wiring.
Catches problems before you notice
Not reactive when you call. Proactive monitoring with someone owning every alert, 24/7, across Australia's time zones.
Quoted on scope, not seat price
We scope your infrastructure before quoting, so the per-user number is honest about what is included, and licensing is itemized, not hidden.
Security in the package
The Essential Eight baseline is delivered as part of the monthly service, so insurance renewals and client security assessments have evidence to point to.
Works alongside your team
We back up your in-house IT and handle the load, so projects move faster and your team stays focused on the business.
03 Straight answers
Frequently asked questions
How much does managed IT cost per user in Australia?
Small-business managed IT in Australia is commonly quoted at between AUD 100 and AUD 250 per user per month ex GST, with most small businesses landing between AUD 140 and AUD 180 once proper security and support are included. Server and network monitoring are often additional, and licensing is billed separately. We scope your actual infrastructure and give a fixed monthly number. Compare total scope, not seat price, because the cheapest per-seat quote is usually also the least included.
Can you serve businesses outside a major Australian city?
Yes. Our delivery is remote-first, which suits Australian geography well. On-site visits are scheduled when a project genuinely needs them, and clients across Australia and New Zealand are served the same way.
Do you help Australian businesses meet Essential Eight requirements?
Yes. We align your environment to the Australian Cyber Security Centre's Essential Eight baseline within the managed service: multifactor authentication, patching, application control, restricted administrative privileges, and backup recovery are part of the day-to-day work, not a separate project. Cyber insurance underwriters increasingly expect this baseline, and being able to show progress on it makes insuring your business simpler.
How fast do you respond when something breaks?
Alert triage is real-time, 24/7, and critical issues start being worked on within minutes of detection, regardless of your time zone or whether you are in Sydney, Perth, or regionally.
Tired of patching over the same problems?
We'll review your setup, show you what's at risk, and tell you exactly what managed IT should include for your kind of business.